QWhat is HomeOwners Direct?
HomeOwners Direct is a UAE based digital platform where sellers/landlords/developers and buyers/tenants meet directly to negotiate and reach private agreements on property sales and rentals - without unnecessary third party costs. At its core it is a savings site that eliminates the cost burden of commissions traditionally levied on buyers and renters of property.
QDo you provide any other services?
HomeOwners Direct is a marketplace for over 100 approved service providers. If you're in need of professional advice or services but don't know where to start, visit our database of community-rated services and businesses.
QWhat are the primary benefits for me?
No commission, significant savings: When you rent or Buy your property through HomeOwners Direct you do so directly from the owner. Therefore, there’s no commission payable to agents. With commissions typically starting at five per cent on Rent and 2% on Sales, this can be a considerable saving - purely on the transaction alone. Additional savings are available across a range of approved professional service providers, part of the HomeOwners Direct community, who can support every aspect of your transaction needs.
Flexibility: HomeOwners Direct is a 24/7 online community designed to suit your needs. You can use the service and engage with prospective landlords/Sellers on your terms. You can ask the landlord/Seller questions, schedule viewings and make offers directly.
Choice: HomeOwners Direct is all about personal choice. You choose how you use our service. Should you wish to complete the rental/Buying process by yourself, then we provide you with all the tools you need to do this successfully. Our online library of downloadable forms and guides will support you every step of the way. This even extends to services you might need once you have agreed your tenancy or Sales agreement, such as moving in or out. And, of course, should you need it, there’s advice available from our expert panel and supplier community.
QHow is the service better for me that any of the existing services available in the market place?
Great insight: The property market can be a challenging place and navigating the potential pitfalls can be tricky. HomeOwners Direct makes this easier by giving you all the information you need to make the right decisions. We’ll provide you with everything from market statistics to community backgrounders; information on the closest schools in your neighbourhood to a route finder facility, shopping malls to hospitals and everything else in between.
Good advice: As soon as you select your property, we’ll give you access to experts who can help you as much as you require. From the completion of tenancy formalities and registrations, to the sourcing of removal services and local utility providers, there is someone in the HomeOwners Direct community who can help.
Dynamic Search: You can increase the accuracy of your search through this feature with search filters automatically updating your preferences. You can also opt to be alerted by SMS/email when properties you are tracking become available or have a status change. We have also incorporated location based services within our app, so we can alert you when properties matching your search criteria become available in your current location.
QWhat is it going to cost me to use your service?
Cost to use: Registration is free. Following registration, you can set the parameters for your property searches, receive SMS/email alerts and access free downloads of property information, government forms and relevant legal documents.
QHow do I work with HomeOwners Direct? What process do I need to go through in order to utilise the service?
How to use: Registration is easy. Just submit a valid email address and phone number to create your personalised user account. Your account page will give you access to previous activities in your timeline, allow you to update your requirements and give you access to resources.
QWhat customer support is available?
Live Chat: Through our Live Chat service, you will be able to speak directly to our technical and marketing teams who can assist you with any queries you might have.
QHow is the service managed?
Registered User Community: All site users must register in order to access the HomeOwner’s Direct community. This ensures that the community is only populated with active accounts. All who register as landlords go through the landlord's registration process which ensures HomeOwners Direct only host active and motivated landlords. To maintain this integrity, the site is monitored and refreshed on a regular basis. We do welcome feedback and for the rare occurrences when a listing has expired but not been removed, users can flag the listing for review.
QWhat about the paperwork once I agree the deal?
Your Paperwork is in safe hands: We understand how stressful it can be when managing the legal aspects of property transactions. HomeOwners Direct offers easy access to a wealth of information and expertise through our panel of experts who can help you navigate through your MoU and sales agreement at a fraction of the normal cost. Or you can download and use our tenancy contracts and or other documents available online by the government entirely free.